Pricing
Plans for Developers and Companies of All Sizes
Sign up now and upgrade anytime. All of our plans include unlimited app installs, unlimited app users and sessions and enterprise-grade encryption. Save 30% with Yearly plans!
Free
For indie developers and experimental applications
- 24 hour Log Retention
- Unlimited Team Members
- Unlimited Apps
- Summary Email Daily
Basic
For startups caring about the quality of their apps
- 7-day Log Retention
- All Free Plan Features
- Crash Reporting
- GDPR DPA
- Basic Permissions
Pro Most Popular
For agencies and product companies
- 30-day Log Retention
- All Basic Plan Features
- Fine-Grained Permissions
- Log Archiving to S3 Bucket
- User Feedback Collection
- API Access
- Webhooks
- Elasticsearch Integration
- Available On-Premises (learn more)
Premium
For companies with enterprise-grade requirements
- From 30-day Log Retention
- From 1 Million logs/day
- All Pro Plan Features
- Priority Support, including legal and compliance
- 99.95% uptime SLA on dashboard
- SSO with SAML
- Purchase Order Billing
- Payment via bank transfer
- And more...
On-Premises Bugfender License
It is possible to purchase Bugfender to use on your own servers, see the On-Premises pricing page.
Enterprise Custom Plan
If you have any special requirements, we'll be happy to help create the perfect package for you. This could include:
- Unlimited storage, apps, and log lines
- Corporate private cloud, or installation on a dedicated server
- On-premises license and support
- Geographic location of your servers
- Custom retention or backup policies
- Single Tenant Instance
- Custom encryption needs
- Custom API and webhooks
- Custom terms and conditions, premium support, and Service Level Agreements
- Integration with your (non-SAML) Single Sign-On system: OIDC, LDAP, CAS or similar
- HIPAA Compliance
If you're interested in a custom plan or have any questions, get in touch.
Frequently Asked Questions (FAQ)
What do I get with the free plan?
You can record up to 100,000 log lines every day which are retained for 24 hours.
What types of payment do you accept?
We accept all major credit cards including Visa, Mastercard, Discover, and American Express. For yearly plans, we can also accept payments via PayPal or wire transfer - just get in touch.
Do you offer On-Premises and Private Instances?
It is possible to purchase Bugfender to use on your own servers, see the On-Premises pricing page.
If you want a ready-to-go instance in Digital Ocean, you can launch a 7-day trial droplet from here:
Do you have any White Papers?
Looking for a pdf with Bugfender's info and pricing? Download one here.
What is your SLA?
Premium plans have an SLA of 99.95% monthly uptime on the provided service and 8 business hours initial response time on support (Monday to Friday, 9 to 5 UTC). In the event of violation, compensation is provided in form of a discount applicable on the next purchase for 24 times the time in violation.
Other plans do not have an SLA, but we make an effort to respond to all support tickets within 24 hours.
Feel free to reach out for custom support plans.
What Do Our Customers Say?
Bugfender is helping thousands of developers all over the world to release superb, bug-free applications.
We leverage a ton of sensor data and having the ability to remotely enable/disable logging for troubleshooting has saved us so much time in guessing what may have caused customer issues. Billy Lo from Sidekick-App.com
Bugfender allows me to have remote logs, and investigate really rare bugs and fix them. Volodymyt Shevchenko from AppQ
Bugfender has significantly improved our bug resolution process. The ability to share logs and feedback instantly between our globally dispersed teams has streamlined our workflow and accelerated our development timelines Alexis Caruana from Schneider Electric
I've been looking for an easy-to-use and handy "Logs as a Service" tool to integrate into an Ionic app. To say the least, Bugfender has been an amazing discovery! Not only does it provide me exactly what I was looking for, but, witnessing that in addition to providing both Android and iOS SDKs, Bugfender had a Cordova plugin was such a big win to me! Plus, everything is straight to the point: be it the docs or the overall UI & UX! Much thanks for this fantastic job Bugfender team! Gregordy
On many occasions Bugfender enabled me to look into a bug before the QA had even reported it. David Dunham
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Bugfender is the simplest way to collect your app's usage data from real users on real devices.